Our Policies

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Important Information for Dancers & Parents

At Premiere Dance Academy, we have created policies and procedures to ensure a safe, happy and healthy environment for our dancers. Our dancers learn, grow, and thrive while attending classes at Premiere, but we remain an academy dedicated to expert instruction and professionalism.

Registration & Payment

  1. Registration can be completed over the phone, by email, or in person. Please visit our How to Register page for more information. Payment and a completed cancellation form must be received within 48 hours of registration to confirm your place.
  2. Payment is accepted in the form of Visa, Mastercard and Cheques.
  3. Payment schedules are as follows:
    • A non-refundable registration fee is required with the first payment.
    • If the 1st of the month falls on a weekend or on a holiday, payment will be taken the business day prior.
    • NSF cheques or declined credit card payments are subject to a service charge of $25.00.
  4. If you have 2 or more children enrolled, you are eligible for the Family Rate for each class taken. Please give us a call for more information. If 1 of your children withdraws or cancels, your fees will revert to the regular rate.
    • If 1 of your children withdraws or cancels, your fees will revert to the regular rate.
  5. Transfer requests will be taken as long as there is availability in the requested class.
  6. Premiere Dance Academy reserves the right to accept, refuse, or revoke any application or registration at any time. The decision is at the sole discretion of the Artistic Directors, Owner and/or Manager of the Academy.

Missed Classes

  1. There will be no refunds for classes missed by a student.

Cancellations

  1. Cancellations are only accepted up until November 1st. After November 1st, Premiere Dance Academy does NOT accept cancellations and you are responsible for the payments for the remainder of the season. After November 1st your dancer may cancel and no longer attend classes, however, all fees for the entire season will still be processed (NO EXCEPTIONS). The registration fee & June Payment are NON REFUNDABLE at ANY TIME or for ANY REASON (anything that Premiere Dance Academy has no control over which includes but is not limited to acts of God, Pandemics, etc…) Once payment is received and deposited, refunds will not be issued. Program vouchers minus administration fees will be issued in these circumstances up until November 1st.
  2. Registration fee(s) and June payment(s) are non-refundable. No exceptions.
  3. Changes to classes are subject to fees remaining as registered. No exceptions.
  4. Changes and reductions in fees prior to November 1st will be in effect 1 month after your notification.
  5. Class additions will incur additional fees that are effective immediately.

Medical Cancellation

  1. Medical Cancellations will only be accepted with a Doctors note (dropped off to the office or delivered via email to [email protected]). For all Medical Cancellations, you will receive a credit with Premiere Dance Academy that will remain on your file for one year. All Medical Cancellations are subject to a $25 administration fee. Credits from the 2019/2020 Dance Season do not qualify for Medical Cancellations.

Program Credits

  1. Program credits have no cash value and are valid for 12 months from the issue date. No exceptions.

If you need more information on our policies or registration, please contact us to start the registration process or visit our How to Register page.

Registration & Payment

  1. Registration can be completed over the phone, by email, or in person. Please visit our How to Register page for more information. Payment and a completed cancellation form must be received within 48 hours of registration to confirm your place.
  2. Payment is accepted in the form of Visa, Mastercard, Debit and Cheques.
  3. NSF cheques or declined credit card payments are subject to a service charge of $25.00.
  4. Transfer requests will be taken as long as there is availability in the requested class.
  5. Premiere Dance Academy reserves the right to accept, refuse, or revoke any application or registration at any time. The decision is at the sole discretion of the Artistic Directors, Owner and/or Manager of the Academy.

Missed Classes

  1. There will be no refunds for classes missed by a student.

Cancellations

  1. 10-week programs are non-refundable. No exceptions.
  2. Should your registered class not meet class size requirements Premiere Dance Academy will do our best and work with your family to reschedule your dancer to another class as it remains our top priority to keep our clientele happy. Should we be unable to find a replacement class, Premiere Dance Academy reserves the right to cancel your class while providing you with a full refund.

Medical Cancellation

  1. Medical Cancellations will only be accepted with a Doctors note (dropped off to the office or delivered via email to [email protected]). For all Medical Cancellations you will receive a credit with Premiere Dance Academy that will remain on your file for one year. All Medical Cancellations are subject to a $25 administration fee. Credits from the previous Dance Season do not qualify for Medical Cancellations.
  2. If five or more classes have been completed no credits will be issued.

If you need more information on our policies or registration, please contact us to start the registration process or visit our How to Register page.

Proudly Serving Calgary for Over 40 Years

Where to Find Us?

Visit Our New State of the Art Facility at The Link at Royal Vista

Location & Parking

We have a private parking lot and are located across from Renert School.

Address

#310 – 19 Royal Vista Link NW
Calgary, AB T3R 0K4

Contact

Phone: 403-286-8561
[email protected]

Office Hours

Monday
4:30 PM8:30 PM
Tuesday
5 PM8:30 PM
Wednesday
4:30 PM8:30 PM
Thursday
5:30 PM7:30 PM
Friday
No Office – Staff Messages Only
Saturday
9 AM1 PM

Subject to change due to Covid-19

Programs & Workshops

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